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Presbyopia is the inevitable age-related loss of near vision, stemming from a gradual loss in the eye’s ability to accommodate, creating blurry near vision.

With age, our lens becomes hardened. The ciliary muscle becomes less effective at manipulating the lens and insufficient accommodation occurs. As a result, it manifests as an inability to bring near objects into focus and creates a blurry image.

If you need a new prescription:

1. Register – Click here to get started and set up an account by providing your name, email, and password.
2. Complete Medical Questionnaire – Answer a few medical questions that will be reviewed by a licensed telehealth provider to determine if treatment is right for you.
3. Pay for your provider review – Finish checking out and provide payment information.
4. Eye care professional review – An eye care provider will review your medical questionnaire and decide if a prescription is right for you.
5. Receive your prescription – Get your prescription delivered directly to your door.

 

If your doctor already sent a prescription to UpScript Pharmacy:

1. Receive a text – Once your eye doctor sends us your prescription, you will receive a secure text with a link to log into your account and complete the process.
2. Register – Complete your account setup using the link we sent you via text or email.
3. Complete Medical Questionnaire – Answer a few medical questions for the pharmacy.
4. Checkout – Provide shipping and payment information.
5. Receive your prescription – Get your prescription delivered directly to your door.

We accept credit cards, debit cards, prepaid cards, FSA cards, and HSA cards.

“GetVIZZ” or “UpScript” will appear. If you have questions, call us at (800) 810-3391.

Not at this time.

Yes. GetVIZZ is a registered SIGIS member for the 90% Rule and accepts FSA and HSA cards.

If you have questions about where your VIZZ prescription can be filled, the best next step depends on how your prescription was submitted.

If your prescription was provided through the GetVIZZ online visit, please contact Patient Support for guidance. If your prescription was sent to us by your eye doctor, please contact your eye doctor directly.

Many patients find it most convenient to continue receiving VIZZ delivered directly to their door through GetVIZZ.

1. Click  here to log in to the Orders page of your account.
2. Click the “REORDER” button on your most recent VIZZ order.
3. Verify your shipping and payment information.
4. Confirm the prescription you are reordering.
5. Submit payment for your prescription.

Yes. You can enroll in auto refill at checkout or later in your account. Auto refill can be canceled anytime through your account or by contacting Patient Support.

Prescription medication cannot be returned once sent from the pharmacy, per FDA regulations.

Do not take the medication. Contact Patient Support immediately. You may also reach out to your healthcare provider directly if needed.

GetVIZZ.com is available in all 50 states and the District of Columbia.

 

Note: Telehealth for VIZZ not yet available in South Dakota and Kansas

File a complaint with Utah DOPL: Here

File a complaint with Iowa medical board: Here

File a complaint with Kentucky medical board: Here

File a complaint with Maine medical board: Here

File a complaint with Maryland medical board: Here

File a complaint with Rhode Island medical board: Here

File a complaint with Texas medical board: Here

File a complaint with Vermont medical board: Here

If you experience a medical emergency, contact your local physician or hospital immediately. Do not rely on GetVIZZ for emergency care.